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Raving Fans : A Revolutionary Approach to Customer Service /

Blanchard, Kenneth H.

Raving Fans : A Revolutionary Approach to Customer Service / Kenneth Blanchard & Sheldon M. Bowles ; foreword by Harvey Mackay. - 1st ed. - New York : Morrow, c1993. - xii, 137 p. ; 22 cm.

ISBN: 0006530699 : UK £6.99*

LCCN: 92030255

Subjects--Topical Terms:
Customer services.

LC Class. No.: HF5415.5 / .B528 1993

Dewey Class. No.: 658.8/12 / BLA

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