TY  - BOOK
AU  - Eicher,James
TI  - Making The Message Clear: How To Master The Business Communication Tools That Direct Productivity, Excellence and Power. 
SN  - 1555520480 (pbk.)
AV  - HD30.3 .E36 1993
U1  - 658.45 20
PY  - 1993///
CY  - Scotts Valley, CA
PB  - Grinder, Delozier & Associates
KW  - Communication in management
KW  - Interpersonal communication
N1  - Includes bibliographical references (p. 121-123)
ER  -