Cloke, Ken 1941- Resolving Conflicts At Work : A Complete Guide for everyone on the job / Kenneth Cloke, Joan Goldsmith. - 1st ed. - San Francisco : Jossey-Bass, c2000. - xiv, 251 p. : ill. ; 24 cm. Includes index. ISBN: 0787950599 (hd : alk. paper) 0787954810(paper) LCCN: 99050522 Subjects--Topical Terms: Conflict management.Interpersonal relations.Personnel management--Psychological aspects.Psychology, Industrial. LC Class. No.: HD42 / .C56 2000 Dewey Class. No.: 650.13 / CLO