TY  - BOOK
AU  - Cloke,Ken
AU  - Goldsmith,Joan
TI  - Resolving Conflicts At Work: A Complete Guide for everyone on the job 
SN  - 0787950599 (hd : alk. paper)
AV  - HD42 .C56 2000
U1  - 650.13 21
PY  - 2000///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Conflict management
KW  - Interpersonal relations
KW  - Personnel management
KW  - Psychological aspects
KW  - Psychology, Industrial
N1  - Includes index
UR  - http://www.loc.gov/catdir/toc/onix06/99050522.html
UR  - http://www.loc.gov/catdir/enhancements/fy0706/99050522-b.html
UR  - http://www.loc.gov/catdir/enhancements/fy0706/99050522-d.html
ER  -