TY  - BOOK
AU  - Schiffman, Stephan
TI  - Secrets of Selling Services : : Everything You Need to Sell What Your Customer Can’t See―from Pitch to Close 
SN  - 9780071791625
AV  - HF5438.25 .S355 
U1  - 658.85 
PY  - 2013///
CY  - New York
PB  - Mc-Graw Hill, 
N1  - Includes Index(p.221-226)
ER  -