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	1.	What To Say When Things Get Tough : Business Communication Strategies For Winning People Over When They'Re Angry, Worried And Suspicious Of Everything You Say / by Leonard S. Greenberger. by Greenberger, Leonard S Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : McGraw-Hill, 2013 Availability: Items available for loan: Main Library - Kungu (1)Call number: 658.45 GRE. Place hold Add to cart (remove)
	2.	Presenting Magically : Transforming Your Stage Presence With NLP / Tad James & David Shephard. by James, Tad [author] Shephard, David, 1963- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Carmarthen, Wales, UK ; Williston, VT : Crown House Pub., 2002 Online access: Table of contents Availability: Items available for loan: Main Library - Kungu (1)Call number: 808.51 JAM. Place hold Add to cart (remove)

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