The Customer Service Solution : Managing emotions, trust, and control to win your customer's business / by Sriram Dasu and Richard Chase.
Material type:
- text
- unmediated
- volume
- 9780071809931 (alk. paper)
- 0071809937 (alk. paper)
- 658.8/12 23 DAS
- HF5415.5 .D175 2013
Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
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Main Library - Kungu General stacks | Non-fiction | 658.812 DAS (Browse shelf(Opens below)) | 1 | Available |
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Includes bibliographical references and index.
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